We’re sorry to hear you can’t join us for all the action. Our terms and conditions do explain that no, we can’t offer a refund, or exchange for any events, unless it’s been cancelled.
If you have multiple tickets, what you can do is transfer one or more to someone you know, using our tickets app. Just make sure the person who booked the tickets keeps one for each day of the event. For more info, see our FAQ about how to transfer tickets.